System Status

Current status of all Story Notes services

Last updated: 8/26/2025, 10:30:00 AM
Overall System Status
Operational

All Story Notes services are operating normally. Users can create, edit, and sync their stories without interruption.

Service Status

Story Notes App

Main application and user interface

Operational

99.9% uptime

Authentication

User login and registration services

Operational

99.8% uptime

Cloud Sync (Pro)

Cross-device synchronization and backup

Operational

99.7% uptime

Collaboration (Pro)

Real-time collaboration features

Operational

99.5% uptime

File Exports

Document export and download services

Operational

99.9% uptime

Support System

Help center and contact forms

Operational

99.8% uptime

Performance Metrics

99.8%

Uptime (30 days)

< 200ms

Response Time

3

Data Centers

< 1 hour

Incident Resolution

Recent Incidents

Brief sync delay for Pro users

8/20/2025 • Duration: 23 minutes

Resolved

Some Pro users experienced delays in cloud synchronization. Issue was resolved by scaling our sync infrastructure.

Scheduled maintenance

8/15/2025 • Duration: 2 hours

Completed

Planned database optimization and security updates. All services returned to normal operation.

Export service interruption

8/8/2025 • Duration: 45 minutes

Resolved

PDF and EPUB export temporarily unavailable due to server update. Service restored quickly.

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